Seamless overseas care. Full visibility, full control.

My1Health partners with insurers and Third Party Administrators (TPAs) to deliver structured, governance-controlled overseas care coordination - zero unapproved spend, consolidated billing, vetted global hospitals.

I'm an Insurer I'm a TPA
Healthcare professionals
0+ Policyholders assisted across our network
150+ Countries where we've coordinated treatment
350+ Vetted global hospital partners

Trusted by Leading Partners

Minet Old Mutual Zamara Olea Britam Liaison Group APA Insurance Leadway Health CIC South Sudan Eden Care Strategis Madison Continuum Zambia Kenyan Alliance HCI Healthcare

Built for Your Operating Structure

Whether you run your own book or coordinate on behalf of clients, there's a model designed for how you actually work.

Healthcare professional
For Insurers

For insurance companies managing overseas and out-of-network cases directly for their own policyholders - under your governance framework.

  • Guarantee of Payment - issue a GOP and your member accesses care on credit at any panel facility.

  • Pre-treatment authorisation - no service rendered without your sign-off at every level of care.

  • Zero cost to access - no retainers, no setup fees, no minimum volumes required.

  • Real-time visibility - live case status, financials, and documentation for your teams.

Explore Insurer Partnerships
For TPAs

For Third Party Administrators coordinating overseas care on behalf of multiple insurer clients - with client-specific rules applied independently.

  • Multi-client coordination - manage cases across multiple insurer clients through one point.

  • Client-specific governance - insurer rules & GOP limits applied per client.

  • Structured referral workflow - standardised process from submission to reconciliation.

  • Consolidated reporting - full documentation per client, audit-ready at all times.

Explore TPA Partnerships

350+

Vetted Global Hospital Partners

0+

Patients Assisted Worldwide

4.8/5

Verified Google Reviews Rating

24hr

GOP Turnaround

Every Operational Layer, Fully Handled

From the moment a case is referred to us, your team focuses on the clinical decision. We handle everything that happens next.

Insurance specialists in discussion
Talk to an Insurance Specialist

Showcasing Our Global Footprint

Partner with My 1Health for seamless access to the top international hospitals for your policyholders:

What Our Partnership Looks Like in Practice

Real cases coordinated through our insurer and TPA partnerships — from first referral to final invoice.

Healthcare partnership
Africa . Kenya

My 1Health has consistently ensured seamless coordination, timely communication, and access to world-class medical networks — adding real value to our clients. They are a reliable and innovative partner in advancing accessible, specialised healthcare.

LIAISON
GROUP

Care Manager

Liaison Group

Africa . Kenya

Our collaboration with My 1Health has been marked by professionalism, efficiency, and a strong commitment to quality service delivery. We confidently endorse them as a trusted partner in healthcare facilitation and coordination.

Britam logo

Provider Relations Analyst

Britam General Insurance Company Limited

Frequently Asked Questions

Find answers to common queries about our specialised healthcare solutions.

What services does My 1Health offer to insurance companies?
My 1Health offers comprehensive care coordination, access to a global network of healthcare providers, multiple treatment options, seamless logistics management, direct billing with hospitals, and second opinions through telemedicine consultations.
How does the Guarantee of Payment (GOP) system work?
My 1Health facilitates the GOP process by issuing payment guarantees to hospitals on behalf of insurers, streamlining financial management and reducing the administrative burden on insurers. This ensures policyholders receive timely care without upfront payments.
How does My 1Health manage policyholder logistics?
We handle all logistics, including visa arrangements, travel, accommodation, airport pickups, and hospital admissions, providing a hassle-free experience for policyholders throughout their medical journey.
Speak to an Insurance Specialist

Ready to Improve Care for Your Policyholders?

Whether you're an insurer or TPA, talk to our partnerships team and see how My1Health can simplify your overseas care management.

I'm an Insurer I'm a TPA

No retainers . No minimum volumes . First case within weeks