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Specialist overseas care, governed at every step.
My1Health partners with insurers across the GCC to coordinate complex specialist care overseas: full insurer authority, pre-treatment authorisation, Guarantee of Payment, and a vetted global hospital network across three continents.
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Patients assisted across our network
150+
Countries where we've coordinated treatment
350+
Vetted global hospital partners
Trusted by Leading Partners
How We Support You
From the first referral to final discharge and closure, your team stays in control, your members receive specialist care, and nothing moves without your authorisation.
The Guarantee of Payment: Your Financial Cornerstone
The single biggest operational difference between My1Health and a standard referral model.
Four structured capabilities covering the full case lifecycle — from hospital sourcing to final discharge and closure.
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Hospital Identification: Clinically appropriate specialist facilities, strictly accredited and matched to your member's coverage tier.
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Pre-Treatment Authorisation: No service is rendered without your pre-authorisation. Cost estimates and treatment plans are submitted for your approval before any commitment is made.
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Care Coordination: Managing the full patient journey: travel, on-ground support, admissions, monitoring milestones, and discharge. One contact at My1Health throughout.
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GOP Control & Reconciliation: Billing transparency and full reconciliation. Every invoice traceable against your approved GOP, with zero leakage.
350+
Vetted Global Hospital Partners
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Patients Assisted Worldwide
4.8/5
Verified Google Reviews Rating
24hr
GOP Turnaround
Governance and Control
Complete visibility and oversight — our model ensures your team retains full authority over every medical and financial decision, at every step of the case.
Pre-Treatment Authorisation
No service is rendered — outpatient or inpatient — without your sign-off. Cost estimates are approved by your team before any treatment commitment is made.
No Open-Ended GOPs
Every GOP is issued within a fixed, pre-approved limit. No open-ended commitments, no billing surprises after discharge.
Insurer Retains Authority
You hold full medical and financial decision-making authority at every stage. We execute; you approve. Nothing moves without your sign-off.
Provider Approval
Hospital and specialist recommendations are submitted to you before any engagement. Your team selects — we never place a patient without your confirmation.
Why Your Members Seek Specialist Care Overseas
Some common specialties coordinated by My1Health
GCC members have access to strong local healthcare, but for complex, rare, or highly specialised conditions, certain clinical programmes and specialist expertise are only available internationally. My1Health coordinates these cases with the same governance standards your team expects at home.
Complex Oncology & Rare Diseases
India
UK
Advanced cancer treatment including targeted therapy, immunotherapy, rare tumour types, and clinical trial access. Requires specialist oncology centres with programme expertise not available regionally.
Cardiac & Vascular Surgery
India
UK
High-complexity cardiac cases including valve replacements, congenital heart corrections, aortic surgery, and complex interventional cardiology at internationally accredited programmes.
Neurology & Neurosurgery
India
UK
Brain tumours, epilepsy surgery, spinal cord conditions, rare neurological disorders, and advanced neuroimaging requiring specialist assessment beyond what is available regionally.
Second Opinions & Advanced Diagnostics
India
UK
International second opinions for oncology, cardiac, and neurological cases, including advanced imaging, genomic testing, and specialist diagnostic workups.
How It Works
Whether you're an insurer or HMO, the process is the same — structured, documented, and designed to keep your team in control at every stage.
01
Partnership agreement
Within 2 weeks
We configure your governance parameters (GOPs, benefit tiers, preferred hospitals, reporting formats) before your first case is submitted.
02
Case submitted
Within the hour
Submit a referral with the patient's records. We acknowledge within the hour and return a plan and cost estimates within 24 hours.
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You authorise, we coordinate
Full journey managed
Once you issue pre-authorisation and GOP, we handle everything: travel, accommodation, on-ground support, admissions, and post-treatment follow-up.
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Discharge and closure
Full docs delivered
A single consolidated invoice and full documentation, reconcilable against your approved GOP. Audit-ready from day one.
What Our Partnership Looks Like in Practice
Real cases coordinated through our insurer and TPA partnerships — from first referral to final invoice.
Frequently Asked Questions
Find answers to common queries about our specialised healthcare solutions.
Which destinations does My1Health coordinate care to from the GCC?
My1Health coordinates overseas care across three continents from Africa: Asia (India and broader South East Asia), Europe (the United Kingdom), and within Africa (South Africa). The appropriate destination for each case depends on the clinical requirements, your member's coverage tier, and any destination preferences stated in the policy. All hospitals on our panel are independently vetted and accredited.
What types of cases does My1Health handle from GCC markets?
My1Health coordinates complex specialist cases from GCC markets including oncology and rare disease treatment, complex cardiac and vascular surgery, neurology and neurosurgery, orthopaedic and spinal surgery, paediatric specialist care, and advanced diagnostic second opinions. We coordinate any complex specialist case where international care is clinically indicated — contact our team to discuss a specific case type.
How does My1Health ensure our members receive a premium care experience?
Every hospital on our panel is independently accredited and vetted before engagement. We manage the full care journey — travel, accommodation, on-ground support, admissions, and post-treatment follow-up — through our dedicated coordination team. Your member has one point of contact at My1Health throughout their case, with your case management team kept informed at every milestone.
How does the GOP process work with My1Health?
The Guarantee of Payment is issued by your team — not by My1Health. Once you issue a GOP for a specific case, your member can access specialist care at our panel facilities under that GOP. We manage the hospital billing against the GOP and reconcile it back to you at case close-out. No service is initiated without a valid GOP in place, and no costs are incurred beyond the preapproved GOP limit.
Can My1Health accommodate tiered benefit plans?
Yes. My1Health configures your governance parameters — including benefit tiers, coverage limits, preferred hospital categories, and reporting requirements — before your first case is submitted. Cases are routed and managed in line with the specific tier applicable to each member. Every insurer's governance rules are applied independently and separately.
Ready to Improve Specialist Care Access for Your Members?
Talk to our partnerships team and see how My1Health supports GCC insurers, from first referral to final discharge and closure.
No retainers . No minimum volumes . First case within weeks
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