My 1Health coordinates visa guidance, travel planning, accommodation, and on ground support so you can focus on treatment and recovery. From records to arrival to discharge, you get one coordinator and a clear plan for your visit.
Patients Assisted
Partner Hospitals
When you are traveling for treatment, logistics can feel overwhelming.
My 1Health becomes your single point of coordination at no cost, aligning your medical schedule with travel, visa guidance, and on ground support so your visit is realistic and safe.
A clear, supported path from first contact to safe return home.
Tell us your treatment goal, travel dates, and nationality — we handle the visa checklist and document prep.
We book transfers and match your flights and accommodation to your hospital schedule.
Your coordinator supports you on the ground through every appointment and recovery day.
We send you home with your medical reports and a clear plan for your doctor back home.
We guide you through the visa process and help you prepare the right documents for a medical visit. Requirements vary by nationality and embassy processing, so we focus on accuracy and completeness from the start.
Bring the essentials so your medical visa process stays smooth and predictable.
Visa eligibility and requirements vary by nationality. We provide guidance based on your country of residence and travel dates.
We coordinate travel details around your clinical schedule, so you arrive rested and ready for appointments.
Flight Planning Support
We help you choose flights that match your appointment schedule, recovery days, and return timeline.
Airport Meet and Greet
Arrive with less stress, with guided support from landing to transfer pickup.
Standard Transfers
Reliable transport between the airport, your accommodation, and your hospital visits.
Medical Transfers
If you need extra assistance, we help arrange safer transport options suited to your condition.
Appointment Scheduling
Your consultations, tests, and follow-ups are arranged into a clear, workable itinerary.
Interpreter Services
Language support through partner hospitals, including translation where needed.
Local Transportation
Easy transport planning for hospital visits, follow-ups, and essential errands.
Follow Up Management
Remote follow up planning where appropriate, plus coordination with your home doctor.
Accommodation guidance tailored to your treatment, recovery needs, and length of stay.
Your accommodation affects recovery. We help you choose a stay that matches your treatment type, mobility needs, and follow up schedule, with practical guidance on distance to the hospital and daily comfort.
Best for short stays, companions, and easy access to services near partner hospitals.
Ideal for longer treatment visits when you want space, privacy, and flexible living.
Designed for rest after treatment, with a calmer setting and recovery friendly routines.
If you have limited time, we build a compact schedule for executive health screening and fast results review, without unnecessary appointments.
Health screening and diagnostics planned to fit a 1-to-3-day visit.
Scheduling guidance that reduces waiting and keeps your visit time efficient.
One coordinator to handle travel details, transfers, and appointments in one plan.
Enabling better, more convenient access to specialised healthcare for patients across the world.
In many cases, processing can take around 5 to 10 business days, but timelines vary by nationality, embassy, and document completeness. The fastest way to avoid delays is to prepare the full document pack early and submit accurate travel dates.
Yes. Many patients travel with a spouse, family member, or caregiver. We can guide you on companion visa requirements and help you plan a schedule that includes support for mobility, rest, and follow up visits.
Most patients need a valid passport, photos, medical reports, and hospital appointment confirmation. Some cases may require travel insurance details and accommodation confirmation. Requirements vary by nationality, so we provide a checklist based on your country of residence.
Yes. We can coordinate arrival support and transfers between the airport, accommodation, and hospital. If you have mobility needs or require additional assistance, tell us early so we can plan the right transfer option.
The best option depends on your treatment type and follow up schedule. For short stays, hotels near the hospital can reduce fatigue. For longer stays, serviced apartments can offer more comfort. For recovery focused care, we prioritise rest, access, and practical needs.
Language support can be arranged through partner facilities where needed. Let us know your preferred language so we can plan ahead.
If your clinician recommends additional tests, follow up imaging, or recovery time, we help you adjust the plan, including accommodation guidance and rescheduling where possible.
If you have urgent symptoms, you should seek immediate medical care. For non urgent concerns related to your care plan, your coordinator can help you reach the right clinic team and clarify next steps.
Tell us what you need and when you want to travel. We will guide you through visa steps, travel planning, and appointment coordination.